Where do I contact THREADCURRY?
THREADCURRY can be contacted by email at firstname.lastname@example.org
THREADCURRY who are we?
We are a premier fashion brand manufacturing a unique concept of creative clothing. We believe your garments can reflect your personality, tell a story, define your character or voice a statement. We provide the perfect medium for artists to run riot with their creativity. Through our designs we hope to make our world a better place. We are always in pursuit of excellence by way of the perfect design.
Will THREADCURRY print my artwork?
No. First you have to apply to be an artist and on approval you can send your designs to feature on tees. Please follow the details mentioned in the section Be an Artist.
LOG IN AND ACCOUNT INFORMATION
Can I change my username and password?
Yes, you can. Please go to My Account – Update Your Profile section to do the same.
How secure is your site when it comes to payment?
Threadcurry protects your privacy. This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
SHOPPING ON THREADCURRY
Does THREADCURRY have a stock of old Tshirts?
It depends on the availability of the particular design. Please email us at email@example.com
What is the estimation of delivery period?
Delivery dates take into account the entire processing period with exclusion of weekend, blackout periods, public holidays & Logistic timeline. We estimate to deliver in 2 - 3 days from our premises.
What is your mode of payment?
Payments are accepted only through Credit Card, Debit Card, Net Banking, Cash on Delivery.
ORDERS, SHIPMENTS AND DELIVERIES
Does THREADCURRY make International deliveries?
No, currently we not making International Deliveries. If any custom request, please write to us at firstname.lastname@example.org
How do I obtain my package tracking number?
Tracking numbers are provided only after the courier’s verification process. You can check the status of your order in My Account – My Orders section.
PRODUCT SIZE SELECTION AND INFORMATION
What is the maximum size possible?
Size charts display various style types and sizes in inches. Be sure to play safe when choosing a size. Despite our efforts cotton products are liable to shrink if proper washing methods are not followed.
What are the washing instructions for tshirts?
Washing Instructions state that tshirts should be washed inside out preferably in cold water with similar color clothes. You should allow line drip drying for better care and life.
EXCHANGING AND RETURN PROCESS
What happens to a returned package?
Returned packages by failed deliveries or refusal are resent by the same courier. However the process can be delayed due to non priority by courier services.
Refused packages may be refunded non inclusive of shipping and packaging charges, providing valid reasons for refusal. For further details email email@example.com
What about defective items?
Email firstname.lastname@example.org with a picture of the defective item focusing on the defect for prompt action. Intimate us for refund or a replacement and return the defective product immediately.
What is the shipping process for replacements and exchange?
We use standard shipping process for replacements and exchange.
PAYMENT METHOD AND DISCOUNT COUPONS
Can I use two discount coupons simultaneously?
No the discount offered is the maximum as mentioned on one coupon.
What is the method of using discount coupons?
You need to mention your coupon code on the final checkout page containing shipping information. The costs are updated once you enter the correct coupon code. For problems in using your discount coupon email email@example.com
My gift card doesn’t work. Why?
Gift cards can only be redeemed when credited to a valid THREADCURRY account. If the problem persists, contact firstname.lastname@example.org